April 26, 2025

Recruiting under the EU AI act

Recruiting under the EU AI act

Navigating the EU AI Act in Recruitment: What Recruiters Must Know to Stay Compliant in 2025 and Beyond

Industry Insights & Trends

Industry Insights & Trends

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This article was updated in August 2025 to reflect the latest enforcement of the EU AI Act. With new governance measures, implementation of high-risk AI policies for recruitment, and strict penalties for non-compliance, including fines up to €35 million or 7% of global turnover now entering into force.

Key points from the article:

  • The EU AI Act applies to any recruitment process using AI for screening, ranking, or evaluating candidates in the EU, and classifies most recruitment AI as “high-risk.”

  • High-risk AI requirements will be enforced in phases, with penalties and governance measures already underway as of August 2025; full compliance for high-risk recruitment systems is mandatory by August 2026.

  • Prohibited uses include emotion recognition, social scoring, biometric categorization, and manipulative AI in employment settings.

  • Recruiters must implement strict human oversight, candidate notification, transparency, and clear documentation of AI systems.

  • Continuous bias monitoring, regular AI audits, and comprehensive logging/audit trails are mandatory for all high-risk systems.

  • Candidates have rights to be informed, request explanations, and appeal AI-driven decisions, while organizations must offer alternative processes and uphold GDPR compliance alongside the AI Act.

  • Non-compliance can result in substantial financial penalties, operational bans, reputational risk, and legal liability.

  • Action steps include inventorying current AI use, reviewing practices against banned categories, upgrading policies and training, demanding vendor compliance documentation, and setting up robust oversight and reporting mechanisms.

These measures aim to ensure responsible, fair, and transparent use of AI in recruitment, protecting candidates’ rights and mitigating risks across EU hiring processes.


The EU AI Act for Recruiting: A Complete Compliance Guide for Recruiters

The European Union's Artificial Intelligence Act, which entered into force in August 2024, represents the world's first comprehensive regulatory framework for AI systems. For recruiting professionals, this legislation introduces significant compliance obligations that will fundamentally reshape how AI tools can be used in talent acquisition processes.

The EU AI Act takes a risk-based approach to regulation, categorizing AI systems into four levels: unacceptable risk (prohibited), high risk (strict obligations), limited risk (transparency requirements), and minimal risk (largely unregulated). Critically for recruiters, virtually all AI systems used for recruitment and hiring fall into the "high risk" category, triggering extensive compliance requirements that organizations must navigate to avoid penalties of up to €35 million or 7% of global revenue.

Understanding the Scope: When Does the AI Act Apply to Recruitment?

The EU AI Act's reach extends far beyond companies based in Europe. The legislation applies to any organization that uses AI systems to process data or make decisions affecting individuals within the EU. This extraterritorial scope means that companies worldwide must comply if they:

  • Recruit candidates located in EU member states

  • Use AI recruitment tools developed by EU-based providers

  • Process applications from EU residents

  • Operate offices or subsidiaries within the European Union

Under Article 6(2) and Annex III of the AI Act, high-risk AI systems explicitly include those "intended to be used for the recruitment or selection of individuals, in particular to place targeted job advertisements, to analyze and filter job applications, and to evaluate candidates". The definition extends to AI systems used for making decisions about "terms of work-related relationships, the promotion or termination of work-related contractual relationships, to allocate tasks based on individual behavior or personal traits or characteristics, or to monitor and evaluate the performance and behaviors of individuals".


Implementation Timeline: Key Dates Recruiters Must Know

The AI Act follows a phased implementation schedule designed to give organizations time to adapt. Critical dates for recruitment teams include:

February 2, 2025: Prohibited AI systems become banned, and AI literacy requirements take effect. Organizations must ensure staff have sufficient AI literacy training.

August 2, 2025: Penalties for violations begin, with fines up to €35 million or 7% of global turnover. General-purpose AI model obligations also commence.

August 2, 2026: High-risk AI system requirements become fully applicable for new systems placed on the market.

August 2, 2027: All existing high-risk AI systems must achieve full compliance.

Prohibited AI Practices in Recruitment

Before exploring compliance requirements, recruiters must understand which AI applications are completely banned under Article 5 of the AI Act. In the employment context, prohibited systems include:

Emotion Recognition Systems: AI designed to infer emotions of individuals in the workplace is banned, except for medical or safety purposes such as monitoring pilot fatigue.

Biometric Categorization: Systems that categorize individuals based on biometric data to infer discriminatory characteristics like race, political opinions, or trade union membership are prohibited.

Manipulative AI: Systems using subliminal or deceptive techniques to impair decision-making or exploit vulnerabilities are banned.

Social Scoring: AI systems that classify individuals based on behavior or traits leading to unfavorable treatment in unrelated contexts are prohibited.

High-Risk AI Systems: Core Compliance Obligations for Deployers

Organizations using high-risk AI systems in recruitment act as "deployers" under the AI Act and must fulfill several key obligations:

Human Oversight Requirements

Deployers must ensure appropriate human oversight over AI recruitment systems. This means assigning qualified personnel who have "the necessary competence, training and authority" to supervise AI decisions. The human oversight requirement aims to "prevent or minimise the risks to health, safety or fundamental rights" and must include:

  • Human-in-the-loop processes where humans can intervene in AI decision-making

  • Human-on-the-loop systems where humans monitor AI outputs and can intervene when necessary  

  • Human-in-command approaches where humans retain full decision-making authority

Transparency and Communication Obligations

Recruiters must inform candidates and employees about the use of high-risk AI systems before deployment. Specific transparency requirements include:

Candidate Notification: Organizations must clearly inform job applicants when AI systems will be used in the recruitment process, explaining how the system functions and how decisions will be made.

Right to Explanation: Candidates have the right to request explanations about "the role of the AI system in the decision-making procedure and the main elements of the decision taken".

Worker Communication: Before implementing high-risk AI systems in the workplace, employers must inform affected workers and their representatives.

Data Management and Quality Control

When deployers exercise control over input data, they must ensure it is "relevant and sufficiently representative in view of the intended purpose of the high-risk AI system. This obligation requires:

Data Quality Assessment: Regular evaluation of training data to identify potential biases that could affect health, safety, or lead to discrimination.

Representative Datasets: Ensuring AI systems are trained on diverse, balanced datasets that accurately reflect the candidate populations being assessed.

Bias Monitoring: Continuous monitoring to identify and mitigate discriminatory outcomes across different demographic groups.

Logging and Documentation Requirements

Deployers must maintain comprehensive records of high-risk AI system usage, including:

Automatically Generated Logs: Systems must automatically record significant events and decisions for at least six months, or longer as specified by applicable law.

Audit Trails: Complete documentation of system inputs, processing steps, and outputs to enable compliance reviews and investigations.

Change Management: Documentation of any modifications made to AI systems and their impact on performance.

Risk Management and Monitoring

Organizations must continuously monitor high-risk AI systems and take immediate action when risks are identified:

Operational Monitoring: Following provider instructions to monitor system performance and identify emerging risks.

Risk Escalation: Immediately informing providers, distributors, and market surveillance authorities when AI system use may result in risks to health, safety, or fundamental rights.

System Suspension: Suspending AI system use without delay when risks are identified.

Incident Reporting: Reporting serious incidents to providers, importers, distributors, and relevant market surveillance authorities.

Practical Implementation: Building Compliant Recruitment Processes

Vendor Selection and Due Diligence

When selecting AI recruitment tools, organizations should evaluate providers across several compliance dimensions:

Legal Compliance Documentation: Request and review privacy policies, data processing agreements, AI transparency statements, and algorithm impact evaluations.

Bias Testing Evidence: Require documentation of bias testing procedures and results across protected characteristics.

Transparency Capabilities: Ensure systems can provide explanations for AI-driven decisions and maintain necessary audit logs.

Internal Policy Development

Organizations should establish comprehensive AI governance frameworks covering:

AI Usage Policies: Clear guidelines defining when and how AI tools can be used in recruitment processes.

Training Programs: Comprehensive AI literacy training for all staff involved in recruitment and hiring decisions.

Escalation Procedures: Clear processes for handling candidate complaints, appeals, and requests for human review.

Documentation Standards: Standardized approaches for maintaining required logs, assessments, and compliance records.

Candidate Experience Considerations

Compliant AI recruitment requires redesigning candidate touchpoints to ensure transparency:

Application Process Updates: Clearly inform candidates about AI usage at the point of application submission.

Decision Communication: Provide explanations for AI-influenced decisions, especially rejections or screening outcomes.

Alternative Pathways: Offer non-AI evaluation options for candidates who prefer human-only assessment processes.

Appeal Mechanisms: Establish clear procedures for candidates to request human review of AI decisions.

Training and Organizational Readiness

AI Literacy Requirements

Starting February 2, 2025, all organizations using AI systems must ensure staff have sufficient AI literacy tailored to their roles. For recruitment teams, this includes:

Technical Understanding: Basic knowledge of how AI systems process candidate data and make recommendations.

Bias Recognition: Training to identify potential discriminatory outcomes and appropriate intervention strategies.

Legal Compliance: Understanding of relevant obligations under the AI Act and related data protection laws.

Ethical Decision-Making: Framework for balancing AI efficiency with fairness and human judgment.

Cross-Functional Collaboration

Successful AI Act compliance requires coordination across multiple departments:

HR and Recruitment Teams: Responsible for day-to-day compliance with transparency, human oversight, and candidate communication requirements.

Legal Departments: Providing ongoing guidance on evolving regulatory requirements and risk management strategies.

IT and Data Teams: Ensuring technical compliance with logging, documentation, and data quality requirements.

Procurement Teams: Incorporating AI Act compliance criteria into vendor selection and contract negotiation processes.

Penalties and Enforcement

Non-compliance with the AI Act carries severe financial penalties designed to ensure meaningful deterrence:

Prohibited AI Systems: Fines up to €35 million or 7% of global annual turnover for using banned AI practices.

High-Risk AI Violations: Penalties up to €15 million or 3% of annual turnover for non-compliance with high-risk system requirements.

Other Violations: Administrative fines up to €7.5 million or 1.5% of turnover for other breaches, including false statements or documentation failures.

Preparing for Compliance: Action Items for Recruiters

Organizations should take immediate steps to prepare for AI Act compliance:

Short-Term Preparation (Q1 2025 - Q2 2026)

Vendor Compliance Assessment: Evaluate AI tool providers for AI Act compliance and request necessary documentation and assurances.

Policy Development: Create comprehensive AI governance policies covering recruitment use cases.

Documentation Systems: Implement logging and audit trail capabilities for AI system usage.

Process Redesign: Update recruitment workflows to incorporate required transparency, human oversight, and candidate communication elements.

Long-Term Implementation (2026-2027)

Full Compliance Achievement: Ensure all high-risk AI systems meet complete AI Act requirements by applicable deadlines.

Continuous Monitoring: Establish ongoing compliance monitoring and improvement processes.

Stakeholder Engagement: Maintain regular communication with legal counsel, vendors, and regulatory authorities on evolving requirements.

Conclusion

The EU AI Act represents a fundamental shift in how organizations can deploy AI in recruitment processes. While the compliance obligations are extensive, they reflect a broader commitment to ensuring AI systems are transparent, fair, and respectful of fundamental rights. Recruiters who proactively embrace these requirements will not only avoid significant penalties but also build more trustworthy, inclusive hiring processes that attract top talent and protect their organizations from legal risks.

The legislation's phased implementation provides time for preparation, but organizations must begin compliance efforts immediately. By focusing on transparency, human oversight, and candidate rights, recruiters can navigate the AI Act successfully while continuing to leverage AI's benefits for efficient, effective talent acquisition.


How Cooper Ensures EU AI Act Compliance

At Cooper, we understand that the EU AI Act represents a pivotal moment for recruitment technology. As the world's first comprehensive AI regulation takes effect, we're committed to ensuring our Applicant Tracking System (ATS) not only meets but exceeds the compliance requirements set forth by this groundbreaking legislation. Our approach to AI Act compliance is built on the foundation of transparency, accountability, and respect for candidate rights.

Our Commitment to Responsible AI in Recruitment

Cooper recognizes that trust is the cornerstone of effective recruitment technology. The EU AI Act's emphasis on "Trustworthy AI" aligns perfectly with our core values and product philosophy. We believe that AI should augment human decision-making, not replace it, and that candidates deserve transparency and fairness throughout their recruitment journey.

Our AI systems are designed with compliance at their core, incorporating the EU AI Act's requirements from the ground up rather than as an afterthought. This "compliance by design" approach ensures that every AI-powered feature within our software operates within the regulatory framework while delivering the efficiency and insights that modern recruitment demands.

Technical Compliance: Meeting High-Risk AI System Requirements

Given that recruitment AI systems fall into the EU AI Act's "high-risk" category, Cooper has implemented comprehensive technical measures to ensure full compliance:

Comprehensive Documentation and Audit Trails

Our platform maintains detailed technical documentation as required by Article 11 of the AI Act. This includes complete records of AI system development, training data sources, algorithmic decision-making processes, and performance metrics. Every recommendation or ranking by our AI systems is logged with full traceability, enabling complete audit trails for compliance reviews. Also, we follow a no automated decision approach within our AI, meaning our AI only assists and the final decision is always made by the end user.

All system logs are automatically generated and retained for the required minimum period, with tamper-proof storage ensuring data integrity for regulatory inspections. Our documentation includes detailed information about training methodologies, data governance procedures, and bias mitigation strategies implemented throughout our AI development lifecycle.

Bias Detection and Fairness Monitoring

Cooper does not have its own AI models. We use AI models of Gemini, Open AI and Perplexity. Our systems regularly assess performance across different demographic groups, identifying and alerting administrators to potential discriminatory outcomes. We maintain comprehensive fairness metrics and we have strong contracts in place with the foundational AI model providers to ensure and promote diversity and inclusion rather than perpetuating historical biases.

Human Oversight and Explainable AI

Every AI recommendation within Cooper includes clear, understandable explanations for how recommendations were done. Our explainable AI features provide recruiters with detailed insights into the factors influencing candidate rankings, screening decisions, and matching algorithms. This transparency enables meaningful human oversight and allows recruiters to make informed decisions about AI recommendations.

Human oversight is embedded throughout our platform architecture. All high-impact decisions require human validation, and our interface clearly distinguishes between AI-generated recommendations and human-made decisions. Recruiters maintain full control over final hiring decisions, with AI serving as a decision-support tool rather than an automated decision-maker.

Data Protection and Privacy

Our platform implements **robust data governance measures** that go beyond AI Act requirements to ensure comprehensive data protection. We maintain strict data minimization practices, collecting and processing only the candidate information necessary for legitimate recruitment purposes. All data handling procedures comply with GDPR requirements while meeting the AI Act's additional obligations for AI system deployers.

Candidate data is processed with the highest security standards, including encryption, access controls, and regular security audits. Our data retention policies align with both recruitment best practices and regulatory requirements, ensuring candidate information is handled responsibly throughout its lifecycle.

Vendor Accountability and Partnership Approach

Continuous Compliance Monitoring

Cooper has established ongoing compliance monitoring processes that extend beyond initial AI Act implementation. Our legal and technical teams continuously monitor regulatory developments, guidance from supervisory authorities, and emerging best practices in AI compliance.

We maintain relationships with leading AI ethics researchers and compliance experts to ensure our platform remains at the forefront of responsible AI practices. Regular compliance audits, both internal and external, validate our continuing adherence to AI Act requirements and identify opportunities for improvement.

Looking Ahead: Future-Proofing AI Compliance

Continuous Innovation Within Compliance

We believe that compliance and innovation are complementary rather than competing objectives. Cooper continues to advance AI capabilities while maintaining strict adherence to regulatory requirements. Our research and development efforts focus on creating more transparent, explainable, and fair AI systems that enhance rather than complicate compliance efforts.

Our product roadmap prioritizes features that enhance transparency and candidate control, including enhanced explanation capabilities, bias monitoring dashboards for customers, and advanced human-AI collaboration tools that maintain human agency in recruitment decisions.

Partnership in Compliance

The EU AI Act represents a shared responsibility between software providers like Cooper and the organizations that deploy our technology. We're committed to being more than just a vendor – we're your compliance partner. Our comprehensive approach to AI Act compliance ensures that choosing Cooper means choosing a platform designed for the regulatory future of recruitment technology.

Together, we can build a more transparent, fair, and inclusive recruitment ecosystem that harnesses AI's potential while respecting candidate rights and maintaining human oversight. Cooper's commitment to EU AI Act compliance is unwavering, and we're proud to support our customers in navigating this new regulatory landscape with confidence.

As the AI Act continues to evolve and enforcement mechanisms develop, Cooper remains dedicated to staying ahead of compliance requirements while delivering the innovative recruitment solutions our customers depend on. Your success in compliant AI deployment is our success, and we're here to ensure that journey is as smooth and effective as possible.

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A singular place to build your future team

Cooper is the only ATS where recruiter excellence and candidate experience go hand in hand

A singular place to build your future team

Cooper is the only ATS where recruiter excellence and candidate experience go hand in hand

A singular place to build your future team

Cooper is the only ATS where recruiter excellence and candidate experience go hand in hand